Leaving Mozilla

(blog.unitedheroes.net)

155 points | by martey 3 hours ago

14 comments

  • klez 1 hour ago
    Some 10 years ago I was a Mozilla volunteer. I mainly worked on MDN, to the point of becoming a so-called "topic driver" for the glossary. Some of the work I did landed in the citations of a couple of papers about web technology. They flew me a whole week to Vancouver for an event where employees and volunteers worked together in the same room and they even made me (and the other volunteers ) attend a sort-of-corporate meeting where they sort-of fought about something (can't even remember what it was).

    I'm telling you this to highlight that volunteers where a huge part of Mozilla.

    But on the last day they announced that they were moving the day-to-day conversations from IRC (an open protocol) to Yahoo Messenger (a closed protocol). I felt sort of betrayed in that moment: the company that was all about openness and to which I dedicated countless hours doing unpaid work for and even more years evangelizing for was imposing its volunteers and employees used a proprietary app to coordinate. That didn't sit well with me. At all. I basically lost interest.

    This was in 2015. Last I heard MDN introduced ads (I wouldn't know, uBlock is pretty effective) and is not showing contributors to a page on the page itself anymore.

    So yeah, the part of OP saying how Mozilla managed to piss volunteers resonated pretty hard with me.

    • alex_be 33 minutes ago
      I've been using Firefox for almost 20 years as my default browser. Thank you for your work!
      • 2b3a51 8 minutes ago
        Yes, I'd echo thanks to parent, the OA and all still in the trenches.

        Since 2007 in my case which is when I started using Linux at home. The distributions I use come with Firefox as the Web browser (Ubuntu, Debian and latterly Slackware).

        I do find myself turning things off more now than I used to.

    • ngold 30 minutes ago
      Libtewolf is hopefully there. Ublock origin is pre-installed
      • bluebarbet 23 minutes ago
        Librewolf, like all the forks, free-rides on the upstream work of paid Mozilla staff in order to be secure. It's a band-aid, not a solution.
        • 2b3a51 6 minutes ago
          But perhaps the existence of the forks tells the Mozilla management something?
      • klez 21 minutes ago
        I'm using Waterfox on desktop at the moment, but I really wish Mozilla would get their act back together and make all the forks unnecessary. I'm not saying they need to die: I only hope one day they aren't needed anymore.

        Also, I'm afraid that's not sustainable in the long run. How long before Mozilla makes a change so big to introduce some nasty feature that it becomes impossible for forks to stay up to date with upstream? Do they really have the resources necessary to maintain an actual fork and not just a customized version?

    • ktallett 1 hour ago
      Do Mozilla really still need volunteers in this day and age? Tbh even in 2015. They are established enough to not need to exploit goodwill.
      • klez 1 hour ago
        As the OP says, the point is not that they needed unpaid work, if that's what you mean. The point is that volunteers shaped what Firefox, MDN, Thunderbird, Mozilla itself were.
        • TalkingCodeMonk 16 minutes ago
          This is why I refuse to donate to Mozilla, despite only paying for open source products, believing that 100% open source should be mandatory in every democractic government, Firefox and Thunderbird being my daily drivers for many years, and donating several hundred dollars every year on FLOSS projects.

          Many of Mozillas product decisions prove that the Mozilla corporation is not aligned with the interests of FLOSS. I can't donate to Firefox or Thunderbird specifically, neither at the feature or product level. There is no way to ensure my donations go to enriching these products, instead of profit generating features that benefit the Mozilla corporation. One example is the container VPN proxy, which only allows you to implement a VPN per container if you pay for Mozilla VPN. This is a feature that should be universally available to all users, and all VPN providers, but they locked it behind a paywall for profit.

          The is the same (logically analogous) reason I no longer use Reddit after the API changes in 2023, after using the platform for 15 years, and has become common among newer FOSS startups like OpenAI, minio, and bambu; using the philosophy of open source &/or unpaid community labor to achieve a certain level of trust, growth, users, funding, and market saturation, only to screw them all over in the name of profit. This for-profit parasitic greed and corruption in FLOSS is the antithesis to the philosophy of the FLOSS community.

          In a sane world this type of community exploitation would be criminally prosecutable. Reddit decision makers would see the inside of a prison cell; the moderators and commenters – as well as the developers who built the 3rd party apps that grew the company from nothing for over a decade – would be given shares/ownership, and paid from the company for their time and labor; same for every other scammer that exploits these "bait-and-switch" deceptive tactics to succeed in businesss. Unfortunately for us all, we live in a world ruled by parasites.

    • kunalBOOP 1 hour ago
      [flagged]
  • red_admiral 1 hour ago
    Respect. This is what Firefox could have been.

    In the real world, in the same line as the article suggests, there was a brief time when the "puts you back in control" browser needed you to change the following about:config settings to disable the force-pushed ai:

    browser.ml.enable, browser.ml.chat.enabled, browser.ml.chat.sidebar, browser.ml.chat.menu, browser.ml.chat.page, extensions.ml.enabled, browser.ml.linkPreview.enabled, browser.ml.pageAssist.enabled, browser.ml.smartAssist.enabled, browser.tabs.groups.smart.enabled, browser.tabs.groups.smart.userEnabled, pdfjs.enableAltTextModelDownload, pdfjs.enableGuessAltText

    A bit of community feedback later, and we've got one big "off" button, and me wondering which footgun the executives will shoot themselves with next.

    • franga2000 28 minutes ago
      You're complaning that the browser that "puts you back in control" ... put you back in control of which AI features you want to enable/disable? How horrible!

      What? They didn't make these 10 distinct features one single all-or-nothing button? They let you switch them on or off individually?? How dare they?!?

      What? They shipped new features to the browser...turned on?!? Instead of spending all those development hours and then...hiding them behind a setting by default?

      I need "AI" in my browser, so I don't use the AI features. No data was sent anywhere. No 4 GB model was downloaded. Nothing happened, except for a popup saying "hey, by the way, if you want to do X, just press this button here". It's just UI elements. No AI-related code runs, no data is sent to AI companies unless you directly tell the browser to do that.

      Imagine if Firefox shipped a brand new GPU-accelerated compositor, improved hardware video decoding and WebGL/WebGPU. You people cry about why they didn't add a big "disable GPU features" button? And that they dared to enable this by default?

      • noir_lord 22 minutes ago
        You either missed the point or deliberately missed the point.

        The issue was they shipped AI features built into everything and the only way to switch them off was to "about:config" a bunch of settings, they shouldn't have shipped it without the off switch and "Open about:settings and then disable things manually" isn't control for the average user.

        • franga2000 6 minutes ago
          I know what the point is. But what I don't get is why people are expecting hiding certain features and buttons should be a first-class setting. Again, they're just UI elements, they don't do anything until you tell them to.

          The user has the choice to not use these features. It's not like Firefox was sending data to AI companies by default. But if you want to completely make them disappear, so you can live in your fantasy world where LLMs were never invented, then yes, that's a niche personal preference and an advanced customization. That's why it goes under about:config.

    • gib444 1 hour ago
      And those are some of the better named config options. Some are pretty opaque, as are their values (and often poorly documented). You can tell there isn't an edict to make config options highly accessible
    • teaearlgraycold 13 minutes ago
      Maybe I just love downvotes, but the Firefox AI sidebar is incredibly useful and I make use of it nearly every day.
  • matsemann 1 hour ago
    Interesting to read, but ultimately it's very easy to blame "leaders" for everything and I'm not sure it has much merit. It's popular to pile on them and their decisions. But I don't think it's as obvious as people (often here on HN) make it out to be. If Mozilla didn't try out these avenues deemed wrong, if Mozilla spent all money on the browser only, if Mozilla made the best browser ever, would that really make a difference? Would more people use it, would they be a healthier organization now? Mozilla is surviving on the mercy of Google money, it's not a viable strategy.

    Firefox usage has been declining for a decade. Doing nothing, or just doing the exact same as before, is popular with its fans (including me). But wouldn't it perhaps just have lead to an even more rapid decline?

    • probably_wrong 46 minutes ago
      > if Mozilla spent all money on the browser only, if Mozilla made the best browser ever, would that really make a difference?

      It's obviously impossible to say, but when we look at things that did happen due to Mozilla's financial decisions we have some major disruptions. Besides the already-mentioned Rust and Thunderbird examples we also have the years-long rebuild of the extension system where Firefox, once known as the leader in customization, offered less than 20 extensions for its mobile version and deprecated who-knows how many. I find it hard to believe that these actions didn't affect their market share, goodwill, or both.

      I am in favor of Mozilla launching initiatives to support the browser, but right now I think they are using the browser to support their initiatives.

      • franga2000 14 minutes ago
        Keep in mind that while Firefox offered 20 extensions on mobile, Chrome offered zero and continues to lack any support for extensions whatsoever. Nobody ditched Firefox for Chrome because of the extensions thing.

        The move to WebExtensions was painful, but it also made it possible to easily port Chrome extensions to Firefox, which was a great boost for the extension ecosystem, as well as being the thing that actually made mobile extensions possible.

        I do agree they should've made the transition period longer though. There were like two years in between where some of the big Chrome extensions hadn't been ported yet, but their original Firefox counterparts were already killed. That probably made a few users move ti Chrome, but that was already during the great Chrome migration, so I can't imagine this made a huge difference.

    • red_admiral 1 hour ago
      The leaders could, for example, have made AI opt-in. If it's popular, maybe make it the default for new installs later on. Instead we had to go a few versions from "now with AI" to "now with an AI off button" because they got enough negative user feedback.

      I don't mind experiments, but if you're the "we put you back in control" browser then please build an "off" switch in from the start.

      • tokioyoyo 1 hour ago
        AI is not, and was not the reason why the average user moved away from Firefox.

        AI is however a potential avenue for raising money.

        • red_admiral 1 hour ago
          Oh, I agree - firefox was losing market share long before AI was a thing.

          I meant to use that as a recent example of the kind of decisions that Mozilla leadership repeatedly makes, that don't match up what their users want.

      • matsemann 1 hour ago
        Again: Would it have made a measurable difference? Or is it just moaning from a small core? Not saying the core is not important, but I don't think Fx can survive on only us.
        • chii 54 minutes ago
          > don't think Fx can survive on only us.

          not at the current employee and costs. But do they need to do that? Do they need to produce new products (and pay the cost to do so)?

          Why can't they be lean and mean? Focus purely on browser experience without any BS, without any upsell? And there are volunteers out there that willingly contribute code/fixes for free.

          • Forgeties79 43 minutes ago
            I like having containers for different parts of my life built into the browser. I liked relay for quite a while (moved on to other setups). I like syncing between devices and the ability to push something from my phone to my computer on another continent currently with two taps.

            Yeah they have rolled out a lot of nonsense I don’t care for, but they have also rolled out a lot of features I regularly use and enjoy. You can’t please everybody, but ultimately I’m glad it’s not “just a lean browser.”

    • supriyo-biswas 1 hour ago
      The problem is what "enthusiasts" want is typically opposed to what is needed at the time to improve the product, such as:

      * Wanting niche features that benefit other people than those in the enthusiast core, thus preventing the company from gaining market share and revenue.

      * Ever-increasing expectations in terms of visible feature delivery (e.g. e10s was widely seen as a failure despite being foundational to move off a single thread model and increase browser responsiveness).

      * General conservativeness in terms of anything that breaks workflows (famously [1], but also see the criticism of Firefox redesigns over the years, etc.)

      * Most importantly, lack of proposals for monetization from said audience (donations do not cut it and smaller and more important projects such as OpenSSL, etc. have also been underfunded from time to time, so nvm funding a browser's development), while also opposing the typical monetization mechanisms, e.g. ads.

      These things end up constraining a company from spending more resources to improve a growing product, as they don't have any. While more capital-intensive industries such as phone manufacturers often just choose to appeal to mass market at the cost of giving up their enthusiasts[2], Mozilla always wanted to hedge its bets, and has failed to go in either direction.

      Therefore, it is not unexpected that Mozilla is failing, and only survives through whatever meager donations come through, and revshare from Google by placing them as the default search engine.

      [1] https://xkcd.com/1172/

      [2] https://www.youtube.com/watch?v=FJgTKx-rg18

      • megnu 52 minutes ago
        I didn't hear any enthusiasts complain about the new VPN integration, which helps fund the browser. A paid email service is also something many have been asking for a while. People even want to donate money for browser development, but can't due to the foundation structure.
      • marginalia_nu 47 minutes ago
        I don't think workflow concerns can just be brushed off. Breaking changes and constant design churn is devastating for user retention.

        What users want is a working browser that gets out of the way and them browse the web. That's what Chrom(e,ium) is. It's like air, it's everywhere but you can't see it.

        Firefox is not. Every time you open Firefox, there's a new dialog announcing some change or shilling some product. It's cut from the same cloth as that car that Homer Simpson designed. Every time you open Firefox, it works a bit differently, so you have to unlearn some habit and learn a new one[1]. This is friction. This grates. You have some task to perform, which is why you opened the browser, but now you your blood pressure is up 20 points because firefox can't just let you browse, it's always telling you stuff in a dozen different channels, popups, toasts, notifications, there's always something it throws in your face, often multiple calls to action at once. So you say for fucks sake, and go back to chrome which just lets you browse with none of that nonsense.

        These are all the calls to action I get when I open firefox. Which I opened yesterday as well, so it's not a clean install.

        https://www.marginalia.nu/junk/firefox.png

        Why is there a dialog announcing widgets, when I can see the widgets already? It's literally telling me what I see on the screen. Why do you need this exposition to inform me of something that is plain to see in front of my eyes? It's like bad fiction writing, except in the form of annoying UX.

        Like is anyone working on Firefox actually using the browser, in its vanilla configuration? How can they not see how infuriating it is to be a Firefox user?

        [1] 5 years ago we changed which kitchen drawer we keep the cutlery in, and I still reach for the wrong one every time.

    • flohofwoe 1 hour ago
      > But wouldn't it perhaps just have lead to an even more rapid decline?

      A product like Firefox depends on word of mouth. There was not a *single* announcement or decision by the Mozilla leadership in the last 10 years or so which would make me recommend Firefox to others, instead every single time it pushed me away a little bit more. I have hardly ever seen such a fundamental alienation of their core audience, even for Silicon Valley standards ;)

      • mid-kid 50 minutes ago
        This, in part. The swift deprecation of XUL extensions felt like a kick in the gonads and made me switch to Pale Moon for a while, after which I landed on Firefox ESR to avoid the inmediate impact of bad decisions, and accumulated a veritable landslide of user.js and userchrome.css tweaks I keep having to maintain.

        On the other hand, part of the struggle was my fight against the web as a """platform""", with its many privacy and security issues that accumulated as W3C APIs were added like hot cakes and websites exploded in complexity. Firefox provided the control necessary through addons, thanks to its vast community of likeminded people. Nowadays, a lot of the privacy controls have landed in firefox proper, in part thanks to the tor browser upstreaming, if you know where to look.

    • RobotToaster 39 minutes ago
      It doesn't seem a coincidence that it started to go down hill after they removed an engineer from CEO (Brendan Eich), and replaced him with a marketing dude, then a lawyer lady, and now an MBA bro.
  • nubinetwork 24 minutes ago
    > I'm not kidding when I said that Firefox is a niche browser. Folk have to actively look to use it.

    There was once a time where IE was only ever used to download Firefox... Mozilla squandered that.

  • lawgimenez 1 hour ago
    I think Mozilla started getting nuts the day they ventured with Firefox OS. To this day, I am still kind of confused with that move.
    • JoshTriplett 37 minutes ago
      I think Firefox OS was great, and too early for its time, combined with the mistake of "let's run on extremely terrible hardware" (rather than designing for the flagships of the time, which wouldn't be flagships by the time it shipped).
  • kubafu 1 hour ago
    First of all thanks for posting what's on your mind and everything you did at Mozilla. Sorry to hear you are burnt out, hope you get better with time.

    I've been a loyal Firefox user since forever - reading, writing, web dev I do is always in Firefox. It's a first app I always install. I'm grateful Firefox exists, and the world (at least mine) would be much worse if it wasn't around.

    I don't like Mozilla is taking money from Google - I'd prefer if it was all community driven, to the point of a community owned co-operative, but I'm probably delusional.

    Yet, I'm hopeful for the future.

  • adm4 17 minutes ago
    beautifully sad well put prose mentor encouraged
  • user3939382 36 minutes ago
    If Mozilla believed in the values it espoused, Librewolf wouldn’t exist. It would just be called Firefox.

    One of the first betrayals was putting ads in their new tab page, the forced AI comes as a Mozilla tradition now of user respect as marketing only.

    At the same time it simply may not be a viable business. Firefox was popular originally because Chrome didn’t exist and Internet Explorer especially 6 back was awful.

    The browser is now an OS on top of an OS, it requires massive resources to maintain. So Mozilla has a cursed mission now and related or unrelated in any case they’re full of it and have lost my respect. Open source and user respect still means something to me even if it doesn’t to Mozilla.

  • GreenSalem 24 minutes ago
    Rust was an own goal foot gun.

    Interesting language with a passionate community / cult, but the value to Mozilla was vanishingly close to zero.

  • eps 1 hour ago
    Who is this person?
    • kentbrew 1 hour ago
      That would be JR Conlin, national treasure. Worked with him on YDN in 2007 and Netflix in 2009; veterans of the Netflix API team will never forget his hack day entry, which was "Mac and Me" playing on a toaster oven.
      • abcd_f 1 hour ago
        What is he notable for in the context of Mozilla?
        • flohofwoe 55 minutes ago
          Maybe read the blog post? Crazy suggestion, I know.
    • shevy-java 1 hour ago
      Some mozilla software developer I guess.

      They still have not fixed their build system. Meson/ninja or cmake would be alternatives. Nothing to have them abandon mozconfig ... this is legacy code. The rest of the world moved on. Mozilla lives in the past.

  • shevy-java 1 hour ago
    > We're a niche browser that is lucky enough to get well funded.

    Now - we really need a viable alternative to the Evil Google Empire. For a while I had hope that ladybird would be that competitor, but that died after I was banned from github, as well as Kling making some really strange decisions in the last year or so, with weird explanations; most recent one the "we don't need external contributors so we close that down" (in part also due to the rise of AI slop spam, which is indeed annoying, but Kling is a strange guy really). I gave up on Mozilla many years ago already, though. The key insight I had was when one mozilla dev explaind that all linux guys use systemd + pulseaudio. So, using youtube (which annoys me because the evil Google empire controls it as well), I had no audio on firefox. Chrome on the other hand played fine (I only used alsa). So, the same machine, almost the same software stack (excluding pulseaudio; I did use system back then though), means that one browser plays audio fine, the other does not. Now, I could recompile firefox and enable non-pulseaudio audio ... but look at this:

    https://www.linuxfromscratch.org/blfs/view/svn/xsoft/firefox...

    mozconfig? In 2026? Seriously?

    There is allegedly a python-only alternative. I tried it. It did not compile.

    This is not the only issue I had. Many more problems existed with Mozilla and I also think that becoming addicted to Google money killed Mozilla. It is a dying shadow and has been for a long time. Yes, we need alternatives, but Mozilla failed us many years ago already.

    I don't have a real solution against the evil Google empire. It's not even only Google; many companies are part of the evilness. I am almost beginning to sound like Richard Stallman, though I don't feed off of my feet - but the main point here is more to have real alternatives. Firefox is useable, no doubt, but it's not going to change the control Google has over the world wide web. We need something much more fundamental - control by the people. Everyone sees what Google and co are doing. Something has to change fundamentally, to stop Google parasitizing on the rest of the world. But for this you also need to have software alternatives that work.

    The only thing I can come up with is to make all components of the browser/www stack as modular as possible and to also come up with alternatives. W3C also betrayed us when they demanded DRM into everything. I don't want that. Next in line will be mandatory age sniffing. This is currently ongoing. It will be extended. Systemd already added support for it; Poettering tried to do damage control but clearly failed: and reddit censoring like crazy - https://old.reddit.com/r/privacy/comments/1rzykul/the_system... as is typical.

    • vbernat 1 hour ago
      Options have a maintenance cost. Pulseaudio is the current Linux audio stack, like plain ALSA was before when it replaced OSS.
      • ahartmetz 47 minutes ago
        The current one is PipeWire (it's much better)
    • red_admiral 1 hour ago
      Hey, we have the evil Microsoft empire :) Or the Apple alternative.

      Maintaining a browser engine including patching the latest vulnerabilities when someone points Mythos at your code is a really hard problem, my feeling is you need a certain size of organization and funding as your table stakes.

      Someone should convince the EU to look into funding a new browser, maybe.

  • Lapsa 7 minutes ago
    [dead]
  • z0ltan 32 minutes ago
    [dead]
  • samiv 48 minutes ago
    Why can't people just leave? What compels them to write these lengthy self grandiosing posts "zomg I'm leaving company X".
    • klez 29 minutes ago
      I don't know, but maybe spending 15 years working on something that you felt was not only a job but also in part a mission shapes a lot of you as a person and you want to express your feelings about that huge part of your life.
    • probably_wrong 40 minutes ago
      Oh, the irony...
    • dgellow 4 minutes ago
      "Why do people want to share their thoughts and feelings with others"
    • z0ltan 32 minutes ago
      [dead]